Download the My Cloud mobile application from your smart devices app store.The My Cloud mobile application is available for both iOS and Android. How To Access & Share Files From The My Cloud Mobile Apps How to Access & share your files from My.You can now drag and drop files into (and from) the Public folder using Finder. If presented with an authorization page, enter your Username and Password or select Guest and click Connect to display the Public share.In a Finder window, Click the My Cloud device under the shared items in the side bar.Click the Windows icon and click Network, or Start > Computer > Network.You can now drag and drop files into (and from) the Public folder using Windows Explorer Double-click the My Cloud device and locate the device’s Public folder.Once you've physically connected your My Cloud device, use the following steps to access the Public folder.